Shipping and returns
Shipping Policy
We ship Worldwide through our delivery partners DHL Worldwide Express.
We cannot guarantee delivery times during busy periods as much of it comes down to factors outside of our control. However, in normal circumstances, we have the following delivery times:
Scandinavia
Free Shipping: 2-3 Business days
Express Shipping: 1-2 Business days
European Union
Free Shipping: 2-5 Business days
Express Shipping: 1-3 Business days
North America (US, MX, CA)
Free Shipping: 3-6 Business days
Express Shipping: 2-4 Business days
Middle East
Free Shipping: 3-6 Business days
Express Shipping: 2-5 Business days
South America
Free Shipping: 4-6 Business days
Express Shipping: 3-5 Business days
Asia & Australia
Free Shipping: 4-6 Business days
Express Shipping: 3-5 Business days
Africa
Free Shipping: 4-6 Business days
Express Shipping: 3-5 Business days
Return Policy
Love it or money back is our Return policy. You can return any item within 14 days from receiving it, without any questions asked from us. However the product must remain in unused, original condition, and in its original packaging. We offer free returns on all our products.
Contact us
If you wish to return or exchange a product, please contact us at welovehorology@gmail.com. We will then make all the necessary arrangements.